Refund Policy

At PizzaInno Watford, we are committed to delivering high-quality food and excellent customer service. Your satisfaction is our top priority. Please review our refund policy below:

1. Eligibility for Refunds

Refunds may be issued under the following circumstances:

If the order is incorrect (e.g., wrong items delivered).

If the food received is not up to our quality standards (e.g., undercooked or significantly different from the description).

If the order is not delivered due to a mistake on our part.

2. Non-Refundable Situations

Refunds will not be provided for:

Customer preferences not clearly stated during ordering (e.g., specific topping adjustments).

Orders delayed due to unforeseen circumstances beyond our control (e.g., weather or traffic).

Partially consumed items unless there is a clear issue with the food quality.

3. How to Request a Refund

To request a refund, please follow these steps:

1. Contact us within 24 hours of receiving your order.

2. Provide your order number, details of the issue, and any supporting evidence (e.g., photos of the food).

3. Send your request to [insert contact email/phone].

4. Refund Process

Upon receiving your request, we will investigate the issue promptly.

If your claim is valid, we will issue a refund to your original payment method or provide a store credit for future orders.

Refunds typically take 5-7 business days to process, depending on your payment provider.

5. Contact Us

If you have any questions about our refund policy or wish to file a complaint, please contact our team:

Phone : +44 1923 318913

Email : Info@pizzainno.com

Address : 167-169 The Parade, High Street, Watford, WD17 1NJ

Thank you for choosing PizzaInno Watford. We value your business and are dedicated to providing the best dining experience.

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CONTACT US

167-169 The Parade High St,
Watford WD17 1NJ, United Kingdom

Info@pizzainno.com

+44 1923 318913


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